{{Cite journal| doi = 10.1371/journal.pone.0249287| issn = 1932-6203 (Electronic) 1932-6203 (Linking)| volume = 16| issue = 4| pages = –0249287| last1 = Thierrin| first1 = C.| last2 = Augsburger| first2 = A.| last3 = Dami| first3 = F.| last4 = Monney| first4 = C.| last5 = Staeger| first5 = P.| last6 = Clair| first6 = C.| title = Impact of a telephone triage service for non-critical emergencies in Switzerland: A cross-sectional study| journal = PLoS One| date = 2021-04-03| pmid = 33798216}}